JOB PROFILE:

• Oversee and support day-to-day operations of computer systems and networks for Al Tomouh IT team in Kochi.
• Maintain systems and network infrastructure and assist in new rollouts.
• Ensure reliable performance and data integrity in local area networks (LANs) and wide area networks (WANs).
• Liaise with Muscat office and assist local users with daily support. (End-user computing, Server support and Software maintenance)

PRIMARY DUTIES & RESPONSIBILITIES:

System Administration :-

• Responsible for Windows administration and Datacentre maintenance support.
• Configure and maintain Windows Server infrastructure (Domain, Active Directory, DNS, DHCP, Windows Server 2016 & 2019, Exchange 2016, Outlook, office 365, Windows 7/8/10 desktop/laptop, hosted environments (AWS, Azure) End point protection, Backup management (working knowledge of Veeam is an advantage)).
• Install, Configure and maintain VM infrastructure and Storage.
• Assists in local Project rollout/s (Datacentre/ Server, Virtualization & Network).
• Maintain and configure IP telephony system.
• Overseeing Network Inbound and Outbound Traffic and Threat Management.
• Maintain, oversee and verify IT asset locally.
• Assist the section head with projects and rollouts.
• Lead in maintaining the network operations with Routers; Switches and Firewall (working knowledge of Fortigate is an advantage).

Help Desk Support :-

• Logging in and resolving issues on LAN and WAN for users.
• End to end Help desk support and management.
• Domain user creation, mailbox creation & management.
• Application software installation, first /second level support and handholding.
• Addressing Day to day issues on functioning of computers, printers, scanner, plotters and other communication peripherals (IP, Mobil devices).
• Helpdesk support on internal and external Mail systems.
• Maintaining manuals of hardware and software products – Configuration and issuance of computers to new staff and users.

Qualifications :-

• Bachelor’s Degree in Computer Applications or relevant.
• Certification in CCNA / CCNP
• ITIL Certification /others is an advantage

Experience :-

• 5 Years and above in the above areas.

Please apply at osocareers@suhailbahwangroup.com